Privacy Policy

1. What data we collect

• Amazon page data that is needed to provide the product research features, such as ASIN, title, price, rating, review content, Q&A content, images, category breadcrumbs, and visible search-result products.
• Account data, such as your email address, authentication session, plan tier, and account security session records.
• Report inputs and outputs, such as review samples, generated VOC reports, follow-up questions, attribute analysis, keyword analysis, and monitoring configuration.
• Billing and subscription data processed through Stripe, such as customer, subscription, invoice, and billing portal metadata required to activate and manage your paid plan.
• Operational diagnostics, such as request logs, quota usage, and error logs needed to keep the service reliable and secure.

2. How we use data

• To run the Chrome extension, Web Console, review collection, VOC analysis, listing workflows, and ASIN monitoring features.
• To authenticate users, apply free or paid quotas, and keep the extension and Web Console synced to the same account.
• To generate AI outputs using the content you choose to analyze.
• To process subscriptions, send account and billing emails, and provide customer support.
• To maintain service security, prevent abuse, diagnose failures, and improve product reliability.

3. How data is shared

• With infrastructure and service providers used to operate AmzTool, such as hosting, storage, logging, email delivery, and payment providers.
• With AI model providers through JIEHU.AI server-side integrations, only as needed to generate the analysis you requested.
• With Stripe for payment processing and subscription management.
• We do not sell your personal data.

4. Permissions used by the Chrome extension

• activeTab and Amazon host permissions are used to read the current Amazon page so the extension can analyze product, review, Q&A, and search-result content.
• storage is used to save local settings such as language, session hints, and report history metadata.
• tabs is used to open account, pricing, and Web Console pages when you choose those actions.
• downloads is used when you explicitly download exported files or PDF reports.

5. Data retention and user choices

• We retain data for as long as needed to operate the service, honor your account settings, meet billing and security requirements, and comply with law.
• You can sign out, stop using the extension, or contact us to request account-related help.
• Subscription management, payment method updates, and cancellation are handled through Stripe Billing Portal.

6. Contact

If you have questions about this policy or your data, contact support@jiehu.ai.